Last Monday(July 27), Emirates has announced the launch of its brand new state-of-the-art online gateway to serve its travel trade partners around the world.

The Emirates Partners Portal is a one-stop-shop for travel industry partners to quickly and securely access the full range of information on Emirates’ latest products, services and policies, and obtain technical support. It is tailored for each market and personalized for each partner to cater to their unique business environment and needs.

This dynamic platform reshapes the way Emirates delivers information to its trade partner community.

Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are delighted to launch our game-changing Emirates Partners Portal to better serve and engage with our travel partners around the world. This is a bespoke platform that is unique in the industry, and it allows us to offer a truly personalized experience based on our partners’ profiles and needs. We invested in listening to our agents and partners, and then we built the Emirates Partner Portal to address their needs whether for information, training, or technical support. We are grateful for our partnership with trade communities around the world and are excited to engage and support them through this new platform.”

He further added, “Through the Emirates Partner Portal, backed by the expert support of our commercial teams around the world, we aim to offer unmatched flexibility and empower our travel partners so that they can confidently provide even better services to their customers, and help them to fly better with Emirates. This launch comes at an especially critical in our industry, where the need for the most up-to-date travel information is an essential business enabler.”

The portal is built on the latest technology, on NDC/IATA standards, that will provide access to Emirates’ rich content, in addition to critical operational updates 24 hours a day 7 days a week, and other core Emirates platforms such as Dubai Experience. The technology delivers an agile and strong foundation for seamless enhancements and future developments, enabling our Commercial teams to provide the latest market-centric information, in multiple languages, specifically tailored for our trade partners. Registration and enrolment are quick and secure and linked to each agent’s Emirates registered identification.

Emirates currently serves over 60 destinations in its network, facilitating travel between the Americas, Europe, Africa, the Middle East, and the Asia Pacific via a connection in Dubai.

For more information, travel agents can visit the portal, and they can contact their local sales teams for support and assistance.


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